Talk to the Mirage City desk
Stock checks, desk builds, delivery quotes, and warranty tickets — same team, same number. For fastest reply during open hours, call. For serial-heavy warranty claims, email with photos.
Reach us directly
- Address
- Ring Road In Marriott Mirage City Golf Club
Mirage City, Cairo Governorate 11757
Egypt - Phone
- +20 2 2411 5588
- [email protected]
- Hours
- Sat–Thu 11:00–21:00
Fri 14:00–21:00 - Domain
- pass-eg-online.click
Bring ID that matches the order name for reserved pickups. Large monitor collections — ask staff to help to the car.
Message
Send a brief
Include game titles, budget in EGP, and pickup vs delivery. This form shows a local confirmation — for guaranteed same-day receipt, call or email.
Before you write
Useful links
Shipping zones
Greater Cairo timing and governorate quotes. Open shipping →
Returns window
14 days for unused gear in original packaging. Open returns →
Warranty claims
What we cover and what voids the seal. Open warranty →