Privacy Policy
Last updated: 27 July 2026. Applies to pass-eg-online.click and purchases fulfilled from our Mirage City showroom.
Who we are
PASS EG operates from Ring Road In Marriott Mirage City Golf Club, Mirage City, Cairo Governorate 11757, Egypt.
Contact: [email protected] · +20 2 2411 5588
Data we collect
- Identity and contact details you provide (name, phone, email, delivery address)
- Order, invoice, and warranty records
- Messages sent through our contact form or email
- Technical data such as browser type, approximate region, and pages viewed when analytics cookies are accepted
- Showroom visit notes you ask us to keep (for example preferred switch type)
Why we use it
To fulfil orders, arrange pickup, handle warranty claims, answer support requests, improve which product pages help Egyptian buyers, prevent fraud, and meet legal record-keeping obligations in Egypt.
Retention
Order and warranty records are kept as long as required for tax, consumer, and warranty purposes. Support emails are retained while a claim is active and for a reasonable period afterward. Analytics data follows the cookie durations described in our Cookie Policy.
Your choices
Request access, correction, or deletion of personal data where applicable by emailing [email protected]. Cookie preferences can be reset by clearing site data for pass-eg-online.click so the banner appears again.
Security
We use reasonable technical and organisational measures. No transmission method is perfectly secure — avoid sending full card numbers over plain email.
Related: Cookie Policy · Terms of Use